Privacy Policy

Effective Date: August 27, 2025 (Updated for Maple Leaf Mint)

Maple Leaf Mint (“us”, “we”, or “our”) operates the www.mapleleafmint.ca website (the “Service”).

This Privacy Policy explains how we collect, use, and disclose your information when you use our Service, as well as your choices regarding your data. By using the Service, you agree to the practices described in this policy.

Definitions

Service – The www.mapleleafmint.ca website operated by Maple Leaf Mint.

Personal Data – Information about a living individual who can be identified from that data.

Usage Data – Information collected automatically (e.g., pages visited, browser type, time spent).

Cookies – Small files stored on your device.

Data Controller – The entity that determines how personal data is processed (Maple Leaf Mint).

• Data Processor (Service Provider) – A third party that processes data on behalf of the Data Controller.
  
• Data Subject (User) – Any individual using our Service.
  

Information We Collect

Personal Data

When using our Service, we may ask for information such as:

Name

Email address

Phone number

Mailing address (including city, province, postal code)

Cookies and Usage Data

We may use your Personal Data to send newsletters, promotional materials, and updates. You may opt out at any time.

Usage Data

We automatically collect information about how you access our Service, such as:

IP address

Browser type and version

Pages visited and time spent

Unique device identifiers

Location Data

With your consent, we may collect and store location data to improve our Service.

Tracking & Cookies

We use cookies and similar technologies for:

Session management

Preferences

Security

You can refuse cookies in your browser settings, but some features may not work.

How We Use Data

Maple Leaf Mint uses collected data to:

Provide and maintain the Service

Notify you about changes

Allow interactive features

Provide customer support

Analyze and improve performance

Monitor for technical issues

Send special offers, promotions, and updates (unless you opt out)

Legal Basis (GDPR – EEA Users)

We may process your Personal Data if:

It is necessary for a contract with you

You give us consent

It serves our legitimate interests

It is required for payment processing

We must comply with the law

Retention of Data

We retain Personal Data only as long as necessary for the purposes outlined here, or as required by law.

Data Transfers

Your information may be transferred and processed outside your jurisdiction, including in Canada. By submitting data, you consent to this transfer.

Disclosure of Data

Business Transactions: If Maple Leaf Mint is involved in a merger, acquisition, or sale, data may be transferred.

Legal Requirements: We may disclose data to comply with legal obligations, protect our rights, or ensure safety.

Security of Data

We use commercially acceptable methods to protect your data, but no system is 100% secure.

“Do Not Track” Signals

Our Service does not currently respond to Do Not Track (DNT) signals.

Your Rights (GDPR – EEA Users)

You have the right to:

Access, update, or delete your Personal Data

Rectify inaccuracies

Object to processing

Restrict processing

Request data portability

Withdraw consent

You may need to verify your identity before we act on your request.

Service Providers

We may employ third parties to:

Provide analytics (e.g., Google Analytics)

Process payments (e.g., Stripe, PayPal/Braintree, Apple Pay)

These providers only access your data to perform their services and must not use it otherwise.

Links to Other Sites

Our website may contain links to external websites. We are not responsible for their privacy practices.

Children’s Privacy

Our Service is not directed at anyone under 18. We do not knowingly collect personal data from children.

Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a new “effective date.

Contact Us

If you have any questions, please contact us:

Email: info@mapleleafmint.ca

Contact Page:mapleleafmint.ca/contact-us

Phone: +1-289-633-8899

Mail: info@mapleleafmint.ca

Terms and Conditions

Last updated: September 21, 2025

These Terms and Conditions (“Terms”, “Terms and Conditions”) govern your relationship with the www.mapleleafmint.ca website (the “Service”) operated by Maple Leaf Mint (“us”, “we”, or “our”).

Please read these Terms and Conditions carefully before using the Service.

Your access to and use of the Service is based on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users, and others who access or use the Service.

By accessing or using the Service, you agree to be bound by these Terms and accept all legal consequences. If you do not agree to these Terms and Conditions, in whole or in part, please do not use the Service.

Purchases

If you wish to purchase any product or service made available through the Service (“Purchase”), you may be asked to supply certain information relevant to your Purchase, including, without limitation, your credit card number, the expiration date of your credit card, your billing address, and your shipping information.

You represent and warrant that:

1. you have the legal right to use any credit card(s) or other payment method(s) in connection with any Purchase; and
   
2. the information you supply to us is true, correct, and complete.
   

By submitting such information, you grant us the right to provide the information to third parties for purposes of facilitating the completion of Purchases.

We reserve the right to refuse or cancel your order at any time for certain reasons including but not limited to: product or service availability, errors in the description or price of the product or service, error in your order, or other reasons.

We also reserve the right to refuse or cancel your order if fraud or an unauthorized or illegal transaction is suspected. We will not be held responsible or liable for any failure of the Purchase to complete, or any resulting loss or damages to you.

Availability, Errors and Inaccuracies

In order to provide exceptional service and accuracy, we regularly update the products and services on the Service.

We cannot and do not guarantee the accuracy or completeness of any information, including prices, product images, specifications, availability, and services. We reserve the right to change or update information and to correct errors, inaccuracies, or omissions at any time without prior notice.

Despite our best efforts, the products or services available on our Service may have an error regarding the price, be inaccurately described, or be unavailable.

We may experience delays in updating information on the Service and in our advertising on other websites.

Accounts

When you create an account with us, you must provide information that is accurate, complete, and current at all times. Failure to do so constitutes a breach of the Terms, which may result in immediate termination of your account.

You are responsible for safeguarding the password you use to access the Service and for any activities or actions under your password.

You agree not to disclose your password to any third party. You must notify us immediately upon becoming aware of any breach of security or unauthorized use of your account.

You may not use as a username the name of another person or entity, or a name not lawfully available for use, or one that infringes rights of another person or entity without proper authorization, or a name that is otherwise offensive, vulgar, or obscene.

Intellectual Property

The Service and all contents, including but not limited to text, images, graphics, and code are the property of Maple Leaf Mint (Business Registration Number: 1001320320) and are protected by copyright, trademarks, database rights, and other intellectual property rights.

You may display, copy, download, or print portions of the material from the Service only for your own non-commercial use, or to place an order with Maple Leaf Mint. Any other use is strictly prohibited and may violate copyright, trademark, and other laws.

These Terms do not grant you a license to use any trademark of Maple Leaf Mint or its affiliates. You further agree not to use, change, or delete any proprietary notices from materials downloaded from the Service.

Links to Other Websites

The Service may contain links to third-party websites or services that are not owned or controlled by Maple Leaf Mint.

Maple Leaf Mint has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third-party websites or services. You acknowledge and agree that Maple Leaf Mint shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by use of or reliance on any such content, goods, or services available on or through any such websites or services.

We strongly advise you to read the terms and conditions and privacy policies of any third-party websites or services that you visit.

Termination

We may terminate or suspend access to our Service immediately, without prior notice or liability, for any reason whatsoever, including if you breach the Terms.

All provisions of the Terms shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

Upon termination, your right to use the Service will immediately cease. If you wish to terminate your account, you may simply discontinue using the Service.

Indemnification

You agree to indemnify, defend, and hold harmless Maple Leaf Mint, its principals, officers, directors, representatives, employees, contractors, licensors, licensees, suppliers, and agents, from and against any claims, losses, damages, obligations, costs, actions, or demands.

These include but are not limited to:

(a) legal and accounting fees resulting from your use of the Service;

(b) your breach of any of these Terms;

(c) anything you post on or upload to the Service; and

(d) any activity related to your account, including negligent or illegal conduct by you or anyone accessing the Service using your account.

Limitation of Liability

Maple Leaf Mint, its directors, employees, partners, agents, suppliers, or affiliates, shall not be liable for any loss or damage, direct or indirect, incidental, special, consequential, or punitive damages, including without limitation, economic loss, loss or damage to electronic media or data, goodwill, or other intangible losses, resulting from:

1. your access to or use of the Service;
   
2. your inability to access or use the Service;
   
3. any conduct or content of any third-party on or related to the Service;
   
4. any content obtained from or through the Service; and
   
5. unauthorized access to, use of, or alteration of your transmissions or content.
   

Disclaimer and Non-Waiver of Rights

Maple Leaf Mint makes no guarantees, representations, or warranties of any kind as regards the website and associated technology. Your use of the Service is at your sole risk. The Service is provided on an “AS IS” and “AS AVAILABLE” basis without warranties of any kind, whether express or implied.

In some jurisdictions, provincial law may apply to certain products and services.

If you breach any of these Terms and Maple Leaf Mint chooses not to act immediately, Maple Leaf Mint will still be entitled to all rights and remedies at any later date. Maple Leaf Mint does not waive any of its rights.

Exclusions

Some jurisdictions do not allow the exclusion of certain warranties or the limitation of liability for consequential or incidental damages, so the limitations above may not apply to you. Provincial laws of Canada may apply to certain products and services provided.

Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of the Province of Ontario and the laws of Canada, as applicable.

If any provision of these Terms is held invalid or unenforceable by a court of competent jurisdiction, the remaining provisions will remain in effect.

These Terms constitute the entire agreement between us regarding the Service and supersede any prior agreements, oral or written, regarding the Service.

Changes

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will make reasonable efforts to provide at least 30 days’ notice prior to any new terms taking effect.

By continuing to access or use our Service after revisions become effective, you agree to be bound by the revised terms.

Contact Us

If you have any questions about these Terms, please contact us at:

Maple Leaf Mint

Business Registration Number: 1001320320, Ontario Canada

info@mapleleafmint.ca

Returns and Cancellations

Cancellations

Numismatic & Accessory Orders

In-stock items: Cancellations are allowed if the merchandise has not yet shipped. (Payments made via credit card or PayPal will incur an additional 5% fee.)

Pre-orders and Subscriptions: No cancellations are permitted. Placing a pre-order or subscription order with Maple Leaf Mint signifies a binding commitment to purchase.

We may, at our discretion, consider cancellation requests and may offer store credit or apply a cancellation fee, depending on the circumstances.

Maple Leaf Mint reserves the right to refuse future business or pursue legal remedies against customers who place high-volume orders and fail to complete payment obligations.

Bullion & Precious Metal Orders

Once an order number is issued, the price is locked, and the transaction cannot be canceled.

If cancellation is unavoidable, the order may only be offset at our current ask price. Any difference between the original sale price and the offset price will be charged to you.

In addition, a cancellation fee of $35 for orders under $500 and $60 for orders over $500 will apply.

Gains from canceled bullion or precious metal orders remain the property of Maple Leaf Mint.

Returns

General Policy

No returns are accepted on bullion, coins, copper, silver, or other precious metals.

Returns are accepted only for accessories and other items not considered bullion, coins, or precious metals.

Eligible items may be returned within 14 days of delivery, provided all conditions below are met.

You must contact us before sending any items back. Unauthorized returns may be refused.

Eligibility Requirements

Merchandise must be unused, in the same condition as received, and in the original packaging.

A 15% restocking fee will apply.

Shipping fees, as well as any credit card or PayPal processing fees, are non-refundable (including on orders that originally qualified for free shipping).

Non-Returnable Items

The following items are not eligible for return, refund, or exchange:

Coins, bullion, copper, silver, or other precious metals

Discounted or sale items

Gift cards

Personalized or custom items

Mystery packs

Sealed items

Shipping Instructions for Approved Returns

To initiate a return, please contact us at info@mapleleafmint.ca with your receipt or proof of purchase.

Please do not ship any items back without prior authorization.

Customers are responsible for all return shipping costs, which are non-refundable.

Return shipping costs will be deducted from any refund issued.

We strongly recommend using a trackable shipping service and/or purchasing shipping insurance for valuable items.

Refunds and Exchanges

Once we receive your return, we will notify you by email confirming its receipt and whether it has been accepted or rejected.

If your return is accepted, we will provide one of the following within a reasonable timeframe:

An exchange of merchandise for the returned item, or

A non-transferable store credit.

General

Failure to comply with these conditions may result in refusal of the return or exchange, or the imposition of additional terms at our discretion.

Shipping Policy

Last updated: September 21, 2025

At Maple Leaf Mint, we are committed to providing reliable and cost-effective shipping for our customers. All orders are shipped through Canada Post Small Business Solutions using select services to ensure safe and timely delivery.

Processing Times

Orders are typically processed within 1–3 business days once payment has been received and cleared.

Pre-orders and back-ordered items will ship once available. Estimated timelines for pre-orders will be provided at checkout.

Orders are not processed or shipped on weekends or statutory holidays.

Shipping Methods & Estimated Delivery

We offer the following Canada Post services:

Expedited Parcel (Canada): 1–7 business days, includes tracking and $100 liability coverage.

Tracked Packet International: 6–10 business days to most destinations, includes tracking and $100 liability coverage.

Xpresspost International: 4–7 business days to most destinations, includes tracking and $100 liability coverage.

Delivery times are estimates provided by Canada Post and are not guaranteed. Delays may occur due to weather, customs, or other factors beyond our control.

Shipping Rates

Shipping prices are automatically calculated at checkout once a shipping address is provided.

Rates are based on package weight, dimensions, and destination.

Maple Leaf Mint may, at its discretion, offer free shipping promotions on eligible orders.

Tracking & Delivery Confirmation

Tracking numbers are provided for all shipments.

Customers can track shipments directly through www.canadapost-postescanada.ca.

Insurance & Liability

• All shipments include $100 CAD liability coverage provided by Canada Post.
  
• Customers may purchase additional insurance for higher-value items at checkout.
  
• Maple Leaf Mint is not responsible for packages that are lost, stolen, delayed, or damaged once handed to Canada Post.
  

International Shipping

• International orders are shipped via Tracked Packet International or Xpresspost International.
  
• Customers are responsible for any duties, taxes, or import fees charged by their country.
  
• Delivery times may vary depending on customs processing.
  

Undeliverable & Returned Packages

• If a package is returned due to an incorrect address provided by the customer, or if delivery is refused, the customer is responsible for all reshipping costs.
  
• Refunds for undeliverable packages will exclude original shipping charges.
  

Contact Us

For any shipping-related inquiries, please contact us at:

Maple Leaf Mint

info@mapleleafmint.ca